Wednesday, 18th August, 2021

Dear Member,


What a difference a day makes.

It was with an almost sense of inevitability that we listened to the PM tell us last night that in the light of one positive COVID case in Auckland as of 11.59pm everywhere in New Zealand would move to COVID-19 Alert Level 4

Alert Level 4 is about reducing contact between people to essential contact only.  You can find the latest approved messaging on what this means here

We don’t have to look too far to our neighbours across the ditch to see what happens when you don’t move quickly and decisively.  Yes, there is a significant cost to business, but protecting our nation’s health remains our best economic response.

Here's what you need to know:

  • All of New Zealand moved to Alert Level 4 from midnight Tuesday 17 August 2021, for at least three days.  Some regions, including Auckland and the Coromandel are likely to remain at Level 4 for longer. 
  •  All businesses must close to the public except for essential (Alert Level 4) services.  For example, supermarkets, pharmacies, clinics, petrol stations and lifeline utilities.  Alert Level 4 services must also comply with any specific restrictions on how they operate. 
  • Unlike last year, there appears to be no provision for the online sale of essential goods.  We are seeking urgent clarification on this and will advise you of any changes as they are released. 
  • People are instructed to stay at home in their bubble other than for essential personal movement.
  • Travel is severely limited.
  • All gatherings are cancelled and all public venues are closed.
  • Business premises are closed except for essential services.
  • Educational facilities are closed.
  • Safe recreational activity is allowed in your local area. 
  • If currently travelling, people have 48 hours to return to their usual place of residence.
  • Further information on Level 4 is here

Locations of interest
There are a number of locations of interest, throughout Auckland and the Coromandel region. Please see here for the locations of interest.

Financial support for business
The wage subsidy and the resurgence support payments will be made available to all New Zealand businesses that meet eligibility criteria. More details will be announced today and applications will likely open from this Friday.  You can read Minister Robertson’s press release here. Please note the information on the wage subsidy information has yet to be updated, but you will be able to find it here.

Have questions or need advice?
COVID-19 business support payments and financial assistance are available - click here for more

As we learn more, we will keep you updated. 

Our team is now working from home.
You can reach us at or our Regional Business Partners at

Look after yourselves, friends and family, and your team.

Take care,